Services are expected to be paid in full at the time of appointment. Appointment may be cancelled or rescheduled 24 hours prior to the appointment without penalty. Charges for appointments cancelled less than 24 hours will be subject to a $35 fee. We do ask for you to provide your credit card information at the time of scheduling for a pre-authorized payment but will not charge it until your scheduled appointment. For your convenience, we accept major credit cards, cash and check. Primrose Mental Health PLLC does not accept insurance, if you have out-of-network benefits, you may request reimbursement from your insurance provider. Please Request a detailed statement or “Superbill” if you wish to file a claim. If you are struggling to pay your bill, please discuss this with the clinic staff as a payment arrangement might be possible. If your account becomes delinquent, we may refer you to a collection agency.